Giftcard FAQs

Where can I buy The Apple Tree gift cards?

The Apple Tree gift cards are available to purchase online. If you order online, you can choose whether your gift card is received by email or text message (e-gift card).

In what amounts are your gift cards available?

You can credit one of our gift cards with any denomination of £5, up to the total value of £100.

For how long are they valid?

Our gift cards are valid for 12 months from the date of purchase.

Who can I send an email or text message e-gift to?

Email e-gifts can be sent to anyone with a valid UK email address. Text message e-gifts can be sent to any UK mobile numbers starting with 07.

When I order an email or text message e-gift for a friend, how will I know it has been sent?

After you've made payment you should receive an email detailing your order and confirming the delivery of your e-gift.

What if the e-gift, sent by either email or text message, is not received?

Email our team, who should be able to help you with any queries we haven't answered here. They'll aim to respond to your email within a few hours.

How do I spend an e-gift card received by email or text message?

Just show the email or text message (either on your smartphone or as a print-out) to your server, who will then redeem it for you.

I have an issue with my e-gift card, but I can't find the answer here. Whom should I contact?

Email our team, who should be able to help you with any queries we haven't answered here. They'll aim to respond to your email within a few hours.